Code: WINTER · 30% OFF

    Privacy Policy

    This Privacy Policy explains how Warmix collects, uses, and shares information when you use our website and services.

    Last updated: January 2, 2026

    This Privacy Policy describes how Warmix Inc. ("Warmix", "we", "us", or "our") collects, uses, discloses, and otherwise processes information in connection with your access to and use of our website and email warmup platform (collectively, the "Service").

    1. Information We Collect

    We collect information in the following ways:

    Information you provide

    • Account information, such as your email address, login credentials (stored as a hashed password), and subscription plan details.
    • Support communications, such as messages you send to us and any attachments or information you choose to provide.
    • Payment information. Payments are processed by third-party payment processors (e.g., Stripe). We do not store full payment card details, but we may receive billing metadata (such as the last four digits, card brand, and subscription status).

    Connected email account information

    To provide the Service, you may connect one or more email accounts (via OAuth or SMTP/IMAP). Depending on the connection method, we may process and store information such as:

    • Email address and display name for the connected account.
    • Authentication data required to connect your account (such as OAuth tokens or SMTP/IMAP credentials). Where stored, this information is encrypted.
    • Configuration and scheduling settings (e.g., warmup profile, volume, working hours, and time zone).
    • Service-generated activity logs related to warmup actions (e.g., send/receive status and technical metadata).

    Automatically collected information

    • Device and log data, such as IP address, browser type, device identifiers, pages viewed, timestamps, and error logs.
    • Cookies and similar technologies. We may use cookies and similar storage technologies (such as localStorage/sessionStorage) to operate the Service and maintain sessions.

    2. How We Use Information

    • Provide, operate, and improve the Service.
    • Authenticate users, maintain account security, and prevent fraud and abuse.
    • Process payments, manage subscriptions, and send transactional communications.
    • Provide customer support and respond to inquiries.
    • Monitor performance, debug issues, and maintain the integrity of our systems.
    • Comply with legal obligations and enforce our terms and policies.

    3. How We Share Information

    We may share information in the following circumstances:

    • Service providers that help us run the Service (e.g., hosting, analytics, customer support, and payment processing).
    • Legal and safety when we believe disclosure is necessary to comply with the law, protect our rights, or prevent harm.
    • Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets.

    4. Data Retention

    We retain information for as long as necessary to provide the Service and for legitimate business purposes, such as complying with legal obligations, resolving disputes, enforcing agreements, and maintaining security. Retention periods may vary depending on the type of data and how it is used.

    5. Security

    We use reasonable administrative, technical, and physical safeguards designed to protect information we process. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

    6. Your Choices and Rights

    • Account access: You can access, update, or correct certain information through your account settings.
    • Marketing preferences: You can opt out of marketing emails by using the unsubscribe link (where provided).
    • Data requests: Depending on your location, you may have rights to request access to, deletion of, or a copy of your personal information, or to object to certain processing.

    To submit a request, contact us at hello@warmix.app.

    7. International Transfers

    We may process and store information in countries other than your own. Where required, we take steps designed to provide appropriate safeguards for cross-border data transfers.

    8. Children's Privacy

    The Service is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date indicates when this policy was last revised.

    10. Contact Us

    Warmix Inc.
    548 Market Street, Suite 35
    San Francisco, CA 94104
    United States

    Email: hello@warmix.app